Huawei Mate 20 X getting charging issue after upgrading over HM OS 2.0.0.219

Recently, Huawei Mate 20 X 5G users grabbed the December 2021 HarmonyOS update, which brings optimizations for system security and stability. But, after upgrading some Huawei Mate 20 X 5 users are disappointed and started facing the charging issue in their smartphones.

As per the report by the user that after the Mate 20 X 5G is upgraded to HarmonyOS 2.0.0.219 version update, the two lightning symbols for 40W super-fast charging are gone.

The owner also mentions that the 40W super-fast charger has become a normal charger at that, and the 66W super-fast charger is only a big one and a small one to charge the phone, and ever after restarts, these two lighting symbols are also invalid.

The user also mentions that before this they also change the table using the same charger and as a result, the pad is charged in a super-fast way, the tablet is running over the HarmonyOS 2.0.0.219 version (the name of the table hasn’t been mentioned).

In reply to Huawei Mate 20 X 5G charging issue, some users suggested their opinion to solve it. They recommended that to use Huawei’s original charger and data cable. You should make sure that the charging port is clean and the port connection is stable before charging the phone.

Moreover, if the above method doesn’t solve the issue they must visit the Huawei service store to check it, users should bring three packs of certificates and valid purchase certificates.

It is also recommended to make a backup before, and the third party applications like WeChat and QQ need to be backed up separately. The user also mentions some commonly used service center links mentioned below.

Service shop
Repair spare parts price query
Appointment service
Repair service
Warranty Policy
Warranty status query
Official retail store

(Source: Huawei)

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